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DATA RESCUE and HARD DISCS REPAIR

Reliably and seriously in Hamburg

Professional data restoration of all media and file systems, everywhere and round-the-clock.

✔  Laptop & Desktop Computer

✔  Mobile Geräte / Mobile / Smartphone

✔  Server

✔  RAID 0 / 1 / 2 / 3 / 4 / 5 / 6

✔  Hybrid RAID 0+1 / 1+0 / N+N

✔ All data carrier interfacen: PATA IDE-Kabel EIDE, S-ATA Kabel, SATA, SCSI, SAS, ATA

✔ All to external data carrier interfaces: USB 2.0, USB 3.0, eSATA, Thunderbolt, FireWire

✔ Data carrier type: Internal hard disc (HDD & SSD), external hard disc, change bearer, SAN, NAS, DAS, SDS, Memory maps (SD-Map, CompactFlash, Microdrive)

✔ All size: 5,25", 3,5", 2,5", 1,8", 3 1/2" Disk, ZIP-Disk, USB-Stick, Memory card, m.2, PCIe NVMe SSD, PCIe AHCI SSD, 6+12 Pin 2010+2011 Macbook Air SSD A1369 A1370, 7+17 Pin 2012 Macbook Air SSD A1465 A1466, 7+17 Pin 2012 Macbook Pro SSD Retina A1425, 12+16 Pin 2013-2014-2015 Macbook Air SSD A1465 A1466, 12+16 Pin 2013-2014-2015 Macbook Pro Retina SSD A1502 A1398

✔ Every Windows file system: FAT32, exFAT, NTFS, ReFS,

✔ Every Apple file system: APFS, MFS, HFS, HFS+, HFSX, APFS

✔ Every Linux file system: EXT, EXT2, EXT3, EXT4, Btrfs

✔ Every operating system: Microsoft Windows, Apple Mac OSX, Linux, Apple iOS, Android, EMUI

✔ All manufacturers

IMPORTANTLY: Please, avoid using the data carrier, because through this other damages originate which make a data rescue and hard discs to repair, perhaps, impossible.

✔  CCTV

✔  Virtual machines

✔  Cloud Storage / Cloud Mirror

✔  Magnetband / Tape

From all conceivable computer defects damages to hard discs and other memory media are the presumably most irritating ones. While the remaining components of a calculator can be mostly simply substituted, the loss of data is not often so easy to get over. Besides, it makes no difference whether it is about important documents or the personal photo archive built up for years. With the rescue of your stored information haste is often offered to avoid other overrun. Also with the restoration and recovery of your data the computer help is Hamburg your dependable partner. Clear prize creation and communication, as well as a high rescue rate provide with my customers and customers for enthusiasm: The assessments on the most different platforms speak a clear language. On "about us" side you find out more about the computer help Hamburg and the enterprise philosophy.

Data rescue of functioning hard discs (inside and externally), USB Embroidering, memory card or smartphones like Apple iPhone, Samsung, Huawei, Xiaomi, and more.

Software-sided data rescue:

  • Boarder / external hard discs to 3TB | 65€

  • Boarder / external hard discs from 3TB | 99€

  • USB-Stick / memory card / smartphone | 50€

Data rescue of defective hard discs and smartphones:

Mechanical / electronic defects according to size of the memory as well as the damage.
Other important information further below!

Data rescue:
Diagnostic price | 69€
Boarder / external hard discs to 1TB | from 449€
Boarder / external hard discs to 2TB | from 499€
Boarder / external hard discs to 3TB | from 549€
Boarder / external hard discs to 4TB | from 599€
Boarder / external hard discs to 5TB | from 649€
Boarder / external hard discs to 6TB | from 749€
Boarder / external hard discs to 8TB | from 849€

RAID - system 0/1/5/10 (max. 4 HDD, capacity max. 500 GB per HDD) | from 999€
RAID - system 0/1/5/10 (max. 4 HDD, capacity max. 1000 GB per HDD) | from 1299€​​

This are prices of "normal" damages if z.b. the reading head does not work any more.
Should another damage have originated with your hard disc, Infomieren becomes you before.
Should it be with you a damage where a pure space lab is necessary, is to be calculated on prices from 1000€ according to damage & memory size of the medium.

Smartphone according to inquiry, because these are to be treated more especially.
This always lies with the damage and the fact like it has come in addition.

Data rescue of defective SSD, USB Embroidering and memory maps

The prices base on size of the memory medium and not on the data amount that are stored or are saved. All costs (except dispatch) are already settled, you see the retail price.

* Data for commercial purposes, data for income acquisition

If companies offer this service more favourably, is tried to save the data with a software programme. However, this functions only if your memory medium is recognised by the computer still by the right size. If the memory medium cannot be recognised any more properly, a construction element is defective and this cannot be repaired by software.

When does the restoration and rescue of data repay?

On hard discs and other memory media you protect your individual, digital information. During the last years we have digitized all bigger and bigger parts of our life. Photos, videos, e-mails and documents on one, important commercial documents, contracts and concrete project data on the other side. A loss of such files can be a cause of personal crises, but have also sturdy economic results for independent and enterprises. That's why the data rescue of business documents makes sense in almost all cases also economically: To charge the costs of the rescue process against those of the replacement and production of lost data, points often only, how valuable the files from economic view are real. In the case more personally often more irreparably of digital information a numbering of the loss is hardly possible naturally. Unfortunately, the principle of regular backups and data protections has not asserted itself in spite of the obviously high values of business and private files yet in all areas. Hence, lost data often provide for accordingly big annoyance. However, in many cases the rescue of your files is still possible, fortunately, also after the damage of the memory medium. Within the scope of the professional restoration the cause of the damage is examined first. Only if is sure enough whether a hard or software problem forms the basis of the mistake, it goes to the real rescue. Thus it is prevented that faulty reconstruction attempts become a cause of other hardship.

Costs and possibilities: clear communication with the clientele

On hard discs and other memory media you protect your individual, digital information. During the last years we have digitized all bigger and bigger parts of our life. Photos, videos, e-mails and documents on one, important commercial documents, contracts and concrete project data on the other side. A loss of such files can be a cause of personal crises, but have also sturdy economic results for independent and enterprises. That's why the data rescue of business documents makes sense in almost all cases also economically: To charge the costs of the rescue process against those of the replacement and production of lost data, points often only, how valuable the files from economic view are real. In the case more personally, often more irreparably of digital information a numbering of the loss is hardly possible naturally. Unfortunately, the principle of regular backups and data protections has not asserted itself in spite of the obviously high values of business and private files yet in all areas. Hence, lost data often provide for accordingly big annoyance. However, in many cases the rescue of your files is still possible, fortunately, also after the damage of the memory medium. Within the scope of the professional restoration the cause of the damage is examined first. Only if is sure enough whether a hard or software problem forms the basis of the mistake, it goes to the real rescue. Thus it is prevented that faulty reconstruction attempts become a cause of other hardship.

For hard discs and memory mistake there can be many different causes. Easy software mistakes which can be solved without opening the device, simply on the screen are to be repaired naturally cheaper. The sturdy hardware mistakes which make the exchange of components necessary and require the use of a pure space lab are costlier. Unfortunately, spare parts are often more expensive for data carrier, just with older models, than the price of a new disc drive. Several hundred euros for mechanical components of classical magnet hard discs (HDDs) are no rarity. Should turn out in the repair process that those, to especially expensive spare parts become necessary, I inform you of course on time about it. Thus you always have the opportunity to consider whether an other repair makes sense economically. Decisively for the duration of a data rescue is the magnitude of the damage and the cause, why this does not run any more. Consider please that perhaps spare parts must be ordered which must be ordered according to possibility in the EU, the USA or Asia. Spare parts from the USA or Asian space come, can already be up 6-8 weeks to itself wait. At best a data rescue takes up two weeks. However, with defective hard discs where spare parts must be ordered this can already stretch for weeks or months. After the repair or repair of a hard disc, she reads clearly slow and the data transfer a lot of time also takes up, because a hard disc cannot select any more easily the data.

An example which please should not become too strictly speaking:
They copy from her computer a video of 5 GB on an USB Stick. This process is in
5 minutes concluded. If you wanted to protect the same file of a defective hard disc, this already sometimes 1 hour or can amount longer. Projected on a 1TB hard disc these 200 minutes are against at least 1000 minutes.

Functioning memory media or are not saveable, get back. Any prices are for the basic case which I may keep the defective memory media, provided that the data rescue was successful. These are disassembled in spare parts. The magnet discs where her data will lie on it of course expertly destroyed. Should they want to exist on the original state of her memory, I must restore the original state which is connected with extra costs of 79€. Here I must exchange my used components for her defective ones.

Thus the costs of a data rescue consist

Beside working hours and material other costs originate at the company of a data rescue enterprise. The memory technology is developed steadily. To be able to save data also from modern, flashspeicherbasierten Respectabl State drive (SSDs) and other memory media like external hard discs, SD cards or USB-Sticks, constant advanced trainings and the acquisition of new hardware and software are indispensable. The costs resulting for it must be played in about the service of course also again. Besides, other running costs, how rent and advertisement are not considered at all. All that leads to the fact that the rescue of data becomes profitable for enterprise like Computerhilfe-Hamburg.org only from a certain price.

Hence, you should be accordingly carefully if you bump on the Internet into substantially more favourable offers to the data rescue. Of course these suppliers are not always unserious, however, for less than 200€ even smaller repair and rescue processes is hardly economically practicable. Not seldom such companies work after the model of unserious key services: With too low bepreisten special offers new customers and customers are attracted. For example, costs many spare parts between 80-200€, many still more. Then the final calculation is raised by different tricks and pinches on a multiple of the original price. Against it the computer help Hamburg prices communicates from the outset clear. I point out you also directly to possible higher costs which can arise in the course of the data rescue process. From my view simply belongs to it to a healthy and serious supplier-customer relation. Of course I also carry out no costly repair in your hardware without holding before consultation with you.

Unfortunately, the hard discs which were already opened by other data rescuers are often manipulated to make it to other data rescuers more difficult or impossible.

My tips:

  • At least 10 suppliers compare whom it is about your data and also what one has for a feeling with this

  • Are sceptical. The known saying: Appearances are deceitful!

  • Look in the imprint where the company sits

  • Look after the company in Google and read, if there is those, the negative articles

  • Deliver the hard disc personally, a consultation should be pointed out here over again also to the risks and no one sit which only accepts this and had to do weiterschickt (Yes, enterprise there is, also in Hamburg)

  • Transfer no precash, except the quotation!


Look with pleasure the Youtubevideo of the ARD or read this under Tagesschau.de

Typical damage kinds and challenges with the data restoration

Basically two variations can be given with defects in the storage area: hardware-conditioned mistakes on one, software mistake on the other side. The removal of software-conditioned problems is often possible with lower expenditure. Since then mostly the data also lie furthermore in readable form on the hard disc and can be relatively simply rescued. Indeed, the current operating systems (Windows, Mac encode OS and Linux), in the meantime, often the system partitions. This makes sense to protect your data against criminals or with loss of your device. However, unfortunately, it often provides also for the fact that the rescue of the files is considerably complicated or becomes even impossible. Software problems can be, for example, a result of operating errors or faultily of developed programmes on the terminal.

Hardware mistakes against it originate either from bare wear or from external influence. While mistakes can be repaired by wear mostly by the exchange of the overloaded or unusual component, other problems are often less easy to get rid. Then every now and then just even the rescue of parts of the lost data is possible. Possibly if with a so-called Headcrash really parts of the physical data structure on a magnet hard disc were destroyed. Also with the rescue of so damaged data the encoding of the hard disc can show a considerable additional challenge. Corrosion, possibly by longer-term storage of a memory medium under unfavorable climatic relations (high air humidity, strong temperature variations et cetera), can damage the data structure also irreparable.

An important tip: As soon as you ascertain mistake on one of your memory media, you should not use this any more without next. Just hardware mistakes, but also many problems caused by software, have to worsen the trend thereby further. To allow a successful data restoration, hence, you should renounce the use of the suitable device or the hardware component. Also apparently small mistakes, as for example if your operating system ascertains single defective sectors on a system hard disc should not be taken lightly. A very quick exchange of the so damaged hardware is advisable to bend forward serious overruns.

 

  • Software-sided: No boat Device found (boat sector defective), extinguished or formatted, defective sectors in the master boat Record (MBR) partition table GUID (GPT) or Unified extensible proficient product interface (UEFI)

  • Electronic damages: Engine controller, discontinuous or broken lines, Overload

  • Mechanically (often lintel / vibration): damaged / scratched record surface / surface damage (mostly accompanies from a clicking or klackernden noise, defective (partly broken) writing reading heads (Head crash) (scratching or dragging noises), not more movable firmly gone camps, destroyed Servodaten/service area / of Boat code, Dezentrierung of single records (mostly with secondary damage)

  • Environmental damage by natural disasters like z.b. Fire damage or water damage

We save data of these devices for you

Internal HDD (Harddisk or hard Disk drive called)

Internal HDDs, so magnet hard discs, are still obstructed in many computers PCs and laptops. Above all mechanical problems, possibly in the form of damages in the engine or reading head, appear here over and over again. But also software mistakes, for example, with inadvertent Überschreibung of the boat sector or by Schadsoftware, can play a role. In addition, in particular in notebooks obstructed HDD hard discs are damaged often with falls of the device. Above all the dreaded Headcrash with which the reading head of the HDD mechanics about the magnetic disc scratches is an often appearing problem.

External HDD (the classical external memory)

Also the external mass memories which are often used for the archiving bigger data amounts are based mostly still on the magnet memory technology. Here as with internal HDD disc drives often mechanical mistakes are also a cause for defects. As with laptop hard discs appear, in addition, often Headcrashs with which often important data are destroyed irreparably. In addition there come every now and then the problems relatively simply to be solved which originate from mistake in Plug connections.

SSD (Solid-State-Disk called)

Respectable State drive is valid in many areas, in the meantime, as a successor of the classical HDD disc drive. Technically the new, quicker records Flashspeichermedien resemble like SD card or USB disc drives. Therefore, differently than with magnet hard discs no more movable parts are obstructed. On the one hand the stability of the device raises quite basically, because many of the typical mechanical damages which appear with classical records are thereby lost totally. On the other hand, the new, much more complicated technology also means that as soon as it comes to a hardware mistake, the rescue becomes substantially more complicated. While the correction of software-conditioned mistakes on SSDs develops alike like with magnet hard discs, hence, the repair of hardware damages to SSD hard discs is often a little more expensive than with comparable HDD models. Above all in laptops, as for example to all topical Macbooks of Apple are obstructed meanwhile SSDs: Since the disc drives faster, lighter and use less stream. In the meantime, also in desktop computers they are used increasingly.

RAID-Systems

Above all in servers and so-called Network-Attached-Storage-Systemen (NAS) RAID systems take effect. The acronym stands for Redundant Array of Independently Disks, so a row of independent disc drives which should make each other superfluous. In RAIDs several are tied together physical SSD-or HDD hard discs so with each other that they can compensate mutually overruns and be integrated as a disc drive into the system. However just if external influence is a cause of a damage, it can also come with a RAID to the mistakes which make an access to the stored data impossible. The redundant storage enables luckily, however, almost always to restore the files then. With pleasure I support you also regardless of a concrete data rescue with the construction of a RAID system, so that you dispose for the future of reliable baking up hardware.

Flash media

Just in the private area Flashmemory media play a bigger and bigger role. SD and Micro SD cards are used in smartphones and other everyday devices, are used USB-Sticks for the easy transport by files. Many of the information stored on the small men of many talents are accordingly important, in the meantime. As with other memory media also, the rescue of data stored on Flashmedia is also still possible under circumstances. On account of the mobile character and the low size of the devices damages of the physical structure are here especially often a cause for problems. A damaged USB plug possibly or corrosion of the contacts of a SD map. I can repair many of these mistakes for you. Indeed, remains to find out that in particular the rescue of SD maps often turns out very complicated and time consuming process.

Smartphones (to English also mobile phone called)

Smartphones as multifunctional, electronic companions have become for many of us, in the meantime, the most important and most personal technical device. Therefore, even more fatally is the loss of the data stored on the phone. Technically it is also used in smartphones Flashmemory, like with SD card, SSD disc drives and USB-Thumbdrives. However, the access to it is mostly substantially more complicated than with such memory media. In particular when the smartphone is not fit all together any more. The electronics in the device is developed, in the meantime, typically so far integrated that even the memory is firmly connected with the main platinum. Still there is also at the opening of smartphones a row of possibilities, nevertheless, believed data still lost to save. However, the expenditure for it is often unreasonably high, as with Micro SD maps and other tiny memory media.

Manufacturer and devices

Basically I look after the data restoration of memory media and devices of all current manufacturers. Whether Windows laptop of Lenovo, Apple Macbook, Samsung Galaxy smartphone or external USB hard disc of western Digitally: Almost always there are possibilities, believed data lost once again to reconstruct. Also from more unusual devices, as for example to damaged surveillance cameras, or older media, like magnetic tapes or ZIP discs, information can be still rescued often. Neither the used connections nor the used file system play a role. Whether FAT32, exFAT or NTFS of Microsoft, Apple new APFS or the Linux to typical EXT file systems: The restoration of your data succeeds nearly always. On top you find a detailed listing of different file systems, device classes and connections with which I argue in my professional everyday life regularly. Also from more exotic systems like ZFS or the data structures of virtual machines I could already rescue successfully data.

Are you not sure whether is your individual case covered by my expert's assessment? Get in touch with pleasure first of all without obligations, I discuss you then clear and openly to the options available me. They reach me by telephone, by e-mail or contact form directly here on the website. Besides, to me it is important to provide for you from the outset a realistic look at the prospects of success and of course also the originating costs.